Successful Sales Attitude - Anger Management

Through PTC Patience, Tolerance, and Compassion

By:  Dennis R. Kyle, CEO, b2b Sales Trainer & Consultant

       Positive Results

Successful sales professionals are well rounded individuals who work as much on their sales techniques as their personal issues. It takes an emotionally stable person to connect well with many individuals. And we all know connecting with many individuals from various backgrounds and behaviors is what it takes to make it in sales.

It is easy to be judgmental and angry over things that people do seemingly to you. The more difficult path is a broadened perspective recognizing that it may not be what it appears. It is the stronger person who is able to be compassionate and loving and truly in touch with their healthy emotions.

Broadening your perspective requires a patient, tolerant, and compassionate mind, a mind open to exploring alternative ways of seeing and acting. Broadening your perspective helps you perceive possible reasons for things that occur in life. Though there is no perfect antidote to anger - patience, tolerance and compassion (PTC) helps manage it.

The following saying gives me a better perspective on situations:

Please provide me with the patience to listen, understand, and accept that life is simply not perfect, but through patience I can see life as perfectly simple. Give me the tolerance to appreciate the ups and downs of my daily tasks. And as long as I am working with people for a greater cause, I will always be tolerant and understanding of their situations. Allow me to demonstrate my compassion and loving kindness in all situations and to all people. I speak these words because life is short and wish to live a peaceful and happy life. And I wish the same for others.

Let’s examine how we can apply these sentiments to a real life situation...